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Meet the Pros
The People Who Do the Work
No account managers relaying notes to freelancers. The senior specialists who scope your strategy are the ones who run it, in-house, in Birmingham, Alabama.

Founder & CEO
Nick Hoard
Nick — known to listeners as "Nick the Marketer" — founded Patient Care Marketing Pros to give independent clinics the kind of senior, healthcare-only marketing usually reserved for big systems. He co-hosts the "Walk-Ins Welcome" podcast and keeps the team focused on one number: patients through the door.
The Team
The People Who Run Your Marketing
Leadership
NH
Nick Hoard
Founder / CEO
MR
Michael Ray
Co-Founder / VP of Operations
HR & Finance
KT
Kimberly Thomas
Finance & Admin Director
SA
Stacey Avery
Finance & Administrative Specialist
Internal Marketing
HG
Hannah Green
Marketing Director
JT
Janie Taylor
Marketing Coordinator
BM
Bot the Marketer
AI Marketing Assistant
Client Success
GF
Grace Fuller
Business Development Director
SH
Susan Henderson
Client Success Manager
HC
Hal Craig
Client Success Manager
Production
DS
Devin Smith
Production Director
JM
Juan Montoya
SEO Manager
IH
Issacah Houston
SEO Specialist
AM
Alyssa Mackinaw
SEO Content Specialist
AK
Abdullah Khan
Paid Ads Specialist
RM
Raheel Malik
Paid Ads Specialist
QA
Qasim Aftab
Paid Ads Specialist
ET
Ethan Thomas
Paid Ads Specialist
LF
Luis Fragoso
Web Developer
Free Clinic Audit
Want This Team Working on Your Clinic?
We'll review your ads, Google Business Profile, website, and tracking, then show you exactly where patient volume is being lost and what to fix first.
Schedule a Call + Free Audit